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International Shipping

Shipments outside of the United States incur significant time and costs to complete customs and export documentation, properly insure and trace, and ship. Because of these factors, we are only able to process International orders with a value of USD $50.00 or more.

MyPilotStore uses both UPS and USPS (US Postal Service) Global Express Service for shipments outside of the United States.  The shipping charges are based on the weight of the package.  Once you have placed an order online, you will receive an email within one business day with the shipping charges for your order.  At this time you may accept or decline the shipping charges.  If you decline the shipping charges nothing will be charged to your credit card and the order will be cancelled.  If you would like to estimate the shipping charges before placing your order, you can visit the USPS rate calculator here.

In order to protect you from fraud, we may ask that you fax a copy of your credit card (both front and back) and one other form of identification to 480-556-0363 before we can process your order. We will send you an email requesting this information once we have received your online order, so feel free to order now and fax the information later when we ask for it.

INTERNATIONAL ORDERS MAY BE SUBJECT TO TARIFFS, CUSTOMS DUTIES, AND ASSOCIATED ASSESSMENTS. Inquire locally. These fees may include Import Duties, Value Added Taxes (VAT), and Customs Clearance Fees. These costs are entirely the responsibility of the purchaser. The shipping charge by does NOT include any of these fees. You will normally be charged customs fees by the company that delivers the package if they apply.

Please be aware that customers are liable for return shipping costs on packages that are sent back to us due to tariffs and customs fees.




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Sunday, September 23, 2018