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SPOT Satellite Personal Tracker - Generation 2 information
List Price: $129.99
Now:  $99.99

Product # 6636

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SPOT Satellite Personal Tracker - Generation 2
- 40 customer reviews.

SPOT Satellite Personal Tracker - Generation 2


SPOT is a small, portable, multi-function device that; acts as a satellite emergency locator, provides real-time location tracking over the web (using Google Earth) to friends and family members, and allows you to send one way SMS text (or email) messages in areas where you can't get cellular or internet access.

The new 2nd Generation SPOT features:

  • 30% Smaller and 30% Lighter than the original SPOT
  • Advanced GPS provides faster GPS acquisition
  • GPS acquisition light
  • Custom message button
  • Enhanced antenna performance
  • Dedicated tracking button
  • Improved tracking performance
  • Safety covers over S.O.S. and Help buttons
  • Replaceable button covers
  • Illuminated buttons
  • Message sent indicator light
  • Includes armband case
  • Recyclable packaging

The SPOT Personal Tracker raised the safety factor for millions who took to the outdoors each year. SPOT notifies friends, family or an international rescue coordination center with your GPS location and status based on situation and need - all with the push of a button.

Some reasons why pilots are excited about SPOT:

  • You're thirty minutes out from your destination, descending from 11,500'  and want someone to pick you up at the airport when you land.  There's no way to get any get any cell phone service, but SPOT can send an email or SMS text message immediately via satellite.
  • You're planning a trip of a lifetime flying above the Alaskan Highway and deep into Alaska.  Your friends and family are both worried and excited about your trip.  With SPOT on-board, your exact position can be displayed online, via Google Earth, to anyone you choose.   Your friends and family can follow your great journey and feel comfort in knowing exactly where you are at any time.
  • You're on that same trip through Alaska and you have an issue that forces an emergency landing.  You make a perfect landing on the shore of a river but now you're in the middle of nowhere.  Count on SPOT, its' satellite coverage and built-in GPS receiver, to dispatch emergency responders to your exact location.
  • You run a flight school with ten airplanes and have rental aircraft going in every direction.  With a SPOT in each airplane, you can track the real-time position of all of your aircraft, online 24 hours a day

The SPOT device is something completely new and different from anything else on the market.  SPOT allows you to:

SOS / 911: Use this function In the event of a life threatening or other critical emergency to notify emergency services of your GPS location and that you need assistance. The GEOS International Emergency Response Center alerts the appropriate agencies worldwide – for example contacting 9-1-1 responders in North America and 1-1-2 responders in Europe.

Help: In the event of a non-life threatening emergency, you can use this function to notify your personal contacts that you need assistance. Additional SPOT Assist services can be purchased and programmed to your Help button as well. When activated with SPOT Assist, the Help button will notify professional services either on the land or water. SPOT has partnered with national service providers to offer non-life threatening assistance.

Check-in/OK: This feature allows you to let your friends and family know that all is OK with a pre-programmed message along with your GPS location. With a push of a button a message is sent via email or SMS to up to 10 pre-determined contacts and your waypoint is stored in your SPOT account for later reference. Your stored waypoints can be easily integrated into a SPOT Shared Page or SPOT Adventure account.

Custom Message: This feature allows you to let your friends and family now receive a custom message along with your GPS location with a push of a button. Use this feature as a secondary OK message or transfer your personal help alert to this message function if you are using a SPOT Assist service on your Help button.

Track Progress: This feature allows you to send and save your location and allow contacts to track your progress in near real time using Google Maps. With your SPOT account you have the ability to set up a SPOT Shared Page which allows you to show your SPOT GPS locations to others on a Google Map.

 

Coverage Areas
SPOT transmitter has recorded excellent transmission rates within the coverage areas shown below, and even sends each message 3 times to ensure successful transmission. Please note that SPOT must be able to "see" the sky in order to properly work. If you are using this in a cockpit, you must keep SPOT in a place that has an unobstructed view of the sky (i.e. the dash). GPS location coordinates are accurate to within 20 feet.

 

Usage fees for SPOT:
With SPOT you buy the hardware at a low initial cost and then pay an annual subscription fee for monitoring and tracking as follows:

$99 annual fee for unlimited basic service (North American Alert 9-1-1, Ask for Help, and Check-In) .
$50 additional annual fee for SPOTcasting real-time tracking service. 

SPOT Personal Tracker Specifications:

  • Height: 3.7" (9.4 cm)
  • Width: 2.6" (6.6 cm)
  • Thickness: 1" (2.5 cm)
  • Weight: 5.2 oz (147.4g)
  • Operating Temp: -30C to 60C (-22F to 140F)
  • Operating Altitude: -100m to +6,500m (-328ft to +21,320ft)
  • Humidity Rated: MIL-STD-810F,  Method 507.3, 95% to 100% cond.
  • Vibration Rated: Per SAE J1455

Battery Life:

  • Type: 3 AAA Lithium 8x - Energizer
  • Standby mode: 94.7 days
  • SOS/HELP: 2.8 days
  • Track Progress: 4.3 days
  • Check OK/Custom Messages: 350 messages

 

List Price: $129.99
Now: $99.99

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Lowest Price Guaranteed: If you find a better price elsewhere on this product we will match that price and beat it by 10% of the difference.

Buy With Confidence!  Purchase today and you can return it in the original condition through Friday, May 16, 2014!  Our return policy.

Have a question about SPOT Satellite Personal Tracker - Generation 2?  Ask your question and see previous Q & A about this product.

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Customer Reviews For SPOT Satellite Personal Tracker - Generation 2:
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Wednesday, January 29, 2014
Adds that degree of safety
by Mike from Santa Paula CA USA 

Pros: Ease of use, accuracy, dependability
Cons: Tracking option is too expensive
Review: My wife bought this for me (at my request) as I often hunt alone. My choice was made after a friends' son had cause to use the SOS feature on a backpacking trip and I was impressed with its accuracy and ease of use. My wife and I have worked out our own message system that keeps her mind at ease while I'm wondering around the woods.
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Thursday, October 10, 2013
service seems expensive
by ron from grace ID USA 

Pros: small and light
Cons: service price
Review: have not had the need to use it, I would only use it in an emergency.  Would like to see a service where the charge was for when you used the service.  I was unaware that I would have to buy the service when I bought the device
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Monday, August 19, 2013
Simply Perfect
by Michael from Midvale UT USA 

Pros: Battery life, waterproof, saves lives
Cons: None
Review: Used this product just recently on a 7 day, 90 mile backpacking trip. It allowed me to contact my family the entire time, letting them know that I was okay. It worked like a charm! I also use it for climbing. It's waterproof so I can use it while ice climbing, and works anywhere no matter how remote. Bottom line, it works well for a relatively inexpensive service cost.
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Friday, August 16, 2013
Has worked 90%
by A Customer from Lake Forest Park WA USA 

Pros: Light, easy to use, peace of mind.
Cons: Occasionally does not get the message through.
Review: Been very helpful having family know where I was, would love to know that they recieved the message somehow.
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Monday, July 01, 2013
I would buy this product again
by Ramsey from Ely MN USA 

Review:
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Monday, May 06, 2013
Spot Stops
by Ian Flys from Phillip Island Victora Australia 

Pros: can save your life if it sends track position every 10 min!
Cons: will just stop working one day.
Review: I run many spot trackers, and over the years they just sop working properly.
When they work they are great, but they will not last for years and years, you may get 2 to 4 years, but i seem to get about 2 years out of them, and they start playing up.
Spot are not interested in them if they fail, if it is inside one year old you will get a new one, but they don't want the old one back to see what happened to it so they can make them better, sad.
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Monday, March 18, 2013
I am happy with the Unit
by steve from Port Isabel TX USA 

Pros: very precise
Review: It took a little work to get started with people I wanted to share my locations but it works great.
I plan on taking on our road trip to Alaska this summer. I used a Spot unit on our 2011 Alaska trip that was loaned to me by my Brother. We were the first on the scene of a small plane crash and hit the SOS button. Emergency crews were on the scene in 1 hour (in the middle of nowhere).  It may have saved this Pilots life
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Saturday, November 10, 2012
by A Customer from Cedar City UT USA 
Pros: Would stop tracking without notice,
Cons: When it worked, it worked fine.
Review: Does what is is made for. No more, no less. Next time I would rent a satellite phone.
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Tuesday, November 06, 2012
by Larry A. from Springfield OR USA 
Pros: Unit size, comfort on pack and wrist , button easy to use. being waterproof is great
Cons: could not find anything at this time to find fault.
Review: I am 66 years old, I have tested my product out in the worst conditions living in Oregon. The unit and response time was wonderful. I used this unit in a downpour in light foliage coverage in a canyon at 2700 feet during elk season. My wife got the results with 5 minutes of sending signal. Used the unit on the Mckenzie river in a drift boat. Logged my position correctly. This is the next best thing to Bug Light... thank you all the seen and unseen.
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Friday, August 31, 2012
I would recommend this product
by Kylie from Singapore  

Pros: Easy to use, instructions are straight forward.
Cons: Short battery life for continuous long distance trips
Review: First time using this and we needed it.  In our time of need we recieved assistance fast.  Must be used in conjuction with other forms of communication (i.e. VHF Radio)
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Wednesday, July 25, 2012
by Adriano from Philadelphia PA USA 
Review:


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Friday, April 27, 2012
kind of okay....
by Biggles from Canada 

Pros: handy, small, works mostly.
Cons: funky controls logic. not sure if it is actually working, even with full green display.
Review: The instructions on the website are hidden somewere I cannot find. (editor: user guide) Lots of sales information however.
The SPOT website is not easy to navigate. Poor logic, for simple people like myself. Seems to be written by a computer whizz.
For reference I fly a million dollar helicopter for a living, and this little thing is not easy, brezzy.
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Tuesday, January 17, 2012
Overall SPOT is a great product but it has some gliches and limitation
by Tom from Salt Lake City UT USA 

Pros: The ability to locate and visualize the locations on Google maps is awsome
Cons: If you don't know if it is working from the senders side, it becomes an expensive toy.
Review: I just made a solo winter Grand Canyon trip and bought the SPOT with the tracking option for the trip. The concept and basic functionality was great but even though the unit said it was sending the messages and had a green light for the GPS connection, there were probably about 30% of the I'm okay messages and tracking locations that actually came through. I had no way of knowing that it wasn't working. The last two days it stopped working all together (on the computer end, it still showed everything was connecting on the unit) and gave an error message that said among other things that the account was deactivated. We had tried the unit around town and on ski and horseback trips and it worked flawlessly. When I really needed it, it failed.
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Wednesday, January 11, 2012
a satisfied boater
by lester from chokoloskee FL USA 

Review: Makes me feel safe when I am alone in the everglades. My family likes to know that I am out and about
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Tuesday, November 01, 2011
by john from willow AK USA 
Review: Great product,small, compact fairly easy to use.
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Thursday, September 08, 2011
by Zak from Stanchfield MN USA 
Pros: Wife knows where I am when outside of cell phone coverage.
Cons: Wife knows where I am, asked me what I bought at the motorcycle shop. oops
Review: Setup was great, had it working in about an hour. Worked flawlessly for about five weeks. When I had to change the batteries it quit functioning. I used the lithium, checked the polarity, turns on but doesn't register on the website. Just got back from a 3 week trip and haven't had a chance to call tech support or figure out what is going on. If I can get it to work again easily I would give it 5 stars. I will update.
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Wednesday, July 27, 2011
Live tracking works nicely
by Kelly from Columbus IN USA 

Pros: small and easy to carry along
Cons: must lay flat with unobstructed view of sky
Review: I signed up for the live tracking service and it seems to work just fine. I have created some public pages so my friends can keep tabs on me while im riding my bike. The updates are 10 mins apart which is good enough, faster would be better. The device needs to lay flat and unobstructed view of the sky. I mounted mine on the Top tube of my bike all the way up against the handle bar. Works great in that location even while in the aero position. Have not had to use the SOS feature yet but the check in works just fine. I'm still on the first set of batteries and I have used the unit quite a bit. I took the unit mountain biking and it wont work at all when your in the canopy. Using this unit with road biking though seems to work perfectly.
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Monday, May 23, 2011
"I would buy this product again"
by A Customer from Granada Hills CA USA 

Review: So far it lives up to its hype.
The Spot web site is not intuitive at all.....

I'm a retired civilian helicopter pilot that does not fly anymore, I use it on motorcycle trips.  Keeps the family informed.
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Thursday, April 21, 2011
Works as Advertised
by Kristen from Dillingham AK USA 

Pros: Works in very remote Alaska
Cons: somewhat difficult to setup via web site
Review: Purchased as gift for daughter in Dillingham AK., primarily as survival kit device. Tests on cross country ski trip confirmed it's tracking feature works well, even on the very slow dial up modems which are the standard in this area.
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Wednesday, March 02, 2011
I WOULD BUY THIS PRODUCT AGAIN
by Raymond from Surprise AZ USA 

Pros: GREAT LOCATOR WITH COORDINATES
Cons: SEE REVIEW ABOVE
Review: SOFT WARE IS NOT USER FRIENDLY.
IMPROVE ABILITY TO SET UP AND DISTRIBUTE AN ADVENTURE LOG
IMPROVE PROCESS TO NOTIFY USER AND QUESTS AS TO TRACKING/LOG INFORMATION.
NOTIFY OWNER/USER AND GUESTS VIA EMAIL OF SPOT ACTIVITY, TRIP, ETC. LOG WITHOUT LOGING IN TO THE SYSTEM

VERY DIFICULT TO ACCESS SPOT LOG LOG INFORMATION.
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Wednesday, February 16, 2011
Works well - very versital
by Jack from Draper UT USA 

Pros: Size, Weight - Functionality
Cons: Subscription needed for expanded functionality
Review: I use this for flying, mostly x-country so my wife and others can track where I'm at. However, I have found it useful in snowmobiling and hiking also. Good size and weight, just flexible enough and more useful than a personal 406 personal transmitter.
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Wednesday, February 16, 2011
totally worthless
by PAUL from BAKERSFIELD CA USA 

Review: does not work at all
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Wednesday, February 02, 2011
No Manual with Package
by Ron from Reno NV USA 

Pros: none yet
Cons: does not work!!
Review: I bought the product. There is almost no instructions for use in the package. I went on the internet to register and payed another $150.00 to use it. I had to search for instructions, but I got conflicting statements. I finally figured out how to test the unit. Followed the directions, but have not received an email. I am going to call to see what is wrong.
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Tuesday, December 14, 2010
Worked fine on trip to New Zealand but had problems after
by Robert from Vacaville, CA 

Pros: Worked well over USA, Pacific Ocean Zew Zealand
Cons: Did not work over or on Antarctica
Review: Did as advertised on flight from Colorado to New Zealand. Did not work on flight from New Zealand to Antarctica. No reception in McMurdo or at Bird's Surface Camp. Was purchased so family could track son on scientific expo to South Pole. Son will return to USA end of Jan 2011.
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Tuesday, November 30, 2010
works as advertised
by A Customer from Marathon TX USA 

Review: Very good. No surprises. I carry it all the time and I fly alone over Southwest Texas rugged rural country where there is very limited ATC and no cell service, so I feel confident that I can get help if forced to land. Makes my family feel confident as well.
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Tuesday, November 30, 2010
Could easily be a 5 star product, BUT....
by High Above Texas from Texas (like a whole other country) 

Pros: Small and easy to keep in your pocket. Hell of a battery life!
Cons: Gawd-Awful company website and manual (they should be tarred and featherd!)
Review:

(NOTE MY UPDATE AT THE BOTTOM OF THIS REVIEW BEFORE BUYING)
I bought a Spot GPS Messenger 2 in May 2010, mainly to use when I travel in my airplane (if you go to my Flickr account, "SouthwestUSA" or Google "Flickr, SouthwestUSA Spot GPS Messenger" you'll see my Spot resting on top of the panel in my airplane over New Mexico where it always managed to send a message) or RV.

This product has received more than it's fair-share of less than favorable reviews, and I too had earlier given this product a 1 star review here and on Amazon, about 7 days after I received it. I was so frustrated and mad at one point, I was close to cutting the Spot in half on a band-saw and posting a video of the severing on YouTube. I wasn't a "happy camper" the first week I owned this little jewel.

Here is the "meat" of some issues that need to be considered before you order this product.

#1. (Like most people advise) It is not a substitute for a full-fledged ELB.
#2. The website, where you must activate the Spot and purchase a service plan is complicated and convoluted. It is difficult to navigate and understand. It took me more than a week to finally get their BIZARRE website figured out in order to get my Spot GPS Messenger 2 set up and working as I need it. The manual that came with my Spot 2 is TERRIBLE. I should cut the manual in half, and post a video of that on YouTube. These folks need to produce a better manual. IT'S TERRIBLE!
#3. If you buy this little jewel, you'll have a boatload of questions once you open the package. Rest assured, if you go to the "Follow Me Spot" website and look at the "FAQs" be advised that 90% of your questions will NOT be addressed on the website's FAQs.
#4. If you call their customer support people, be prepared to wait for up to 20 or 30 minutes for a real human-being who you can actually talk to. I only have a cell phone and it was annoying wasting my "minutes" while on-hold.
#5. Don't even think of sending a question to these people VIA e-mail... You MIGHT be lucky if you get an answer in 7 to 10 days by e-mail.
#6. The tiny buttons on the Spot provide NO TACTILE FEEDBACK (click) and it's somewhat difficult to determine if your button ("I'm OK" or "Send Help") was actually activated and worked... The button you push for the specific message eventually lights-up and blinks when they have been "activated and sent" however when viewing these very tiny buttons in sunlight, they hard to see and determine if the message was indeed "SENT." If you are 6 years old, your little finger can get to the small buttons. If you are a Baby-Boomer like me, your fat, old fingers might have trouble pressing these little buttons in order to send a message. I have to use the fingernail on my "pinky" or a ballpoint pen in order to press the button to make it engage the electronic contacts. I suspect if I fell down a cliff or were injured in some way, I might not be able to get the tiny buttons to work because they are so small and awkward to access with my fat and stubby fingers.

Once I FINALLY got my account established and my emergency contacts set up, I'm having more confidence in my Spot as a device that can contact my wife when I am in a remote area not having cell service. My iPhone has a couple of WONDERFUL apps where I can press one button and ask for 9-1-1 assistance and another app that I can press, to send my wife (or anyone having an e-mail account) a message showing my GPS location on Google Maps... but the iPhone doesn't work everywhere, and I love going into remote areas to tour ghost towns and old mining camps where there is NO CELL SERVICE FOR MILES. (You'll see on my Flickr account my Spot GPS Messenger in a few Ghost Towns.)

The SPOT GPS MESSENGER can easily beam your pre-determined message to a satellite, when my iPhone can't work. And so far (after learning the pain-in-the @$$ website for SPOT, I now am confident I can go nearly anywhere and be able to get my pre-programed message to my contact list. PLEASE NOTE... You can not create "tailor-made" messages with the spot while out in the boonies. You have to get on-line with your computer, go into your "Follow Me Spot" account in advance and create a pre-determined message.

You get a choice of 3 messages with the 3 different buttons on the Spot. Below are examples I programmed into my "Follow Me Spot" account. You will probably want something entirely different. There are three options for sending messages...
#1. (Which goes to my wife) is "I am safe, here is where I am."
#2. I need help and this is where I am. (I'll probably modify this message prior to going off on an adventure to tailor the message if I am traveling in my airplane or my RV.)
#3. For my emergency message that would be sent to the nearest 9-1-1 responder, I set this up with text to advise the 9-1-1 responder "O-Positive Blood Type. This person is an aircraft pilot and might have had an unplanned, emergency/forced landing in remote area and could possibly be injured as a result of the forced landing. The emergency contacts for this person are ***** ****** ****** (this is where I list three names and cell phone numbers for my wife, sister in-law and brother in-law.)

Some of the criticism about the Spot is when the emergency 9-1-1 button is pressed, some 9-1-1 responders in "less sophisticated regions, a-k-a "Hootersville" have no idea what a latitude/longitude is or what a Spot or ELB emergency might be, thus the reason why I say I am a pilot, and might have had a forced-landing, and advising of my blood-type and general health issues. (You can make up your own message, maybe saying "This person is on a hiking trip and might have fallen. 58 year old male, blood type is ??? and allergic to ????. Next of kin is ???????."

LAST BUT NOT LEAST.... My Spot GPS Messenger 2 does things an ELB can not do, which is to allow my wife to have some peace-of-mind with my "I'm OK message." Additionally, if I do have a forced landing and I DO NOT have a life-threatening emergency, I have confidence I can just send out a simple "need help message" and the local responder will show up, having called my wife first who will advise the color and type of my airplane. I can tell him "Hey, the engine quit in my airplane, and I just need a lift out of here to contact a mechanic." If that is the case, I sure don't want the folks at 9-1-1 calling Army Blackhawk helicopters with Airborne Rangers swooping down from ropes. Although I did purchase the insurance to reimburse the responders, should they show up in a helicopter.

WHAT I LIKE ABOUT THE SPOT... The Spot fits nicely on my arm with the enclosed arm-band that came with the unit. It also fits in my shirt pocket and isn't too heavy. I can Velcro it to the glare-shield (dash) of my airplane where it has a clear shot at a satellite. It has worked well in sending out my test messages when sitting on the dash of my pick-up and while strapped on my arm. The ability of the unit to send out a "bread-crumb" trail of where I have been isn't a big deal to me, and although I've tried this feature a couple of times, be advised it sends out a message to your contacts about every 10 minutes and it DOES NOT exactly provide a trace of the trail (or route) you have been on. But, it still can be useful for tracking in an emergency. When I tried this "bread crumb trail" feature while driving my pick up on country roads, the device, when sending a "blip" every 10 minutes will show up on a Google Map and will not trace the road you are on, and it will "hodge-podge" across a map making what looks like leaps over hills, rivers and across valleys, instead of tracing an actual road or trail you are on. Not a big deal, but for those of us who are used to high-end GPS units that actually trace every foot of your path on long distant trips (my Garmin 496 does this in my airplane) it can be a bit distracting.

There are several features that I'll never use and I can't comment on them, but as a "pseudo" ELB, I think I will be very satisfied. And, as a way for me to communicate with my wife (since I often travel alone) it will give her peace of mind as I check in when in locations where my cell phone can't work. I plan on making a video showing how this unit works in my airplane, my RV and my pick-up to put on my YouTube account. The videos I've seen on YouTube about the SPOT don't cut to the meat of the subject and the heart of the capabilities of this nice little unit. I'll also show on my YouTube video, what a pain in the @$$ the "Follow Me Spot" website is... Stay tuned, my moniker on YouTube is "tuutuutango" where you can see a video of an airplane I built in my backyard and flew for the first time.

BOTTOM LINE... After spending just over $300 for the Spot and all of the features they offer to include RESPONDER REIMBURSEMENT INSURANCE (I bought everything) I feel good about my decision to go with this unit over a full-fledged ELB, because the Spot can do more than an ELB can do... It is lightweight and small but the company website and their manual are almost a joke and a royal pain in the neck.

Spot GPS Messenger can post your adventures on a website called Fire Eagle, but it is a royal pain getting Fire Eagle to work. It is too complicated to be practical. Spot easily posts onto Google Maps though and I like this feature. Fire Eagle is should be named "Frustration Eagle." Remember Steve Fossett, the millionaire pilot who was lost in the Nevada wilderness? Search and rescue teams spent nearly two months looking for this guy ([...]) and they never found him. Maybe, if he had a SPOT GPS MESSENGER (and a survival kit) like I do, he would have been found alive. I just hope if I have an emergency landing somewhere, someone doesn't stumble across my boney-fingers pressed on the 9-1-1 button, years after I crashed.

I have to admit, I don't have total confidence in my Spot working, when I need it the most, thus the reason why I will probably also buy a ELB to go in my airplane survival kit as well.

UPDATE SEPTEMBER 5... I returned home from a 12 day adventure in my airplane. All my "Check-In, I'm OK" messages went to my assigned e-mail contacts while the Spot was sitting on top of the panel (dash) of my airplane. Battery life was OUTSTANDING. HOWEVER, many of the "I'm OK, check in messages" did not show where I was after about 7 days. All they revealed (once "stale" after 7 days) was a gray screen and NO MAP. So, I reduced my "star" rating of this product from my earlier "5" stars to 3 stars due to these issues and the LOUSY manual and TERRIBLE, difficult to understand website. (GOOGLE "GPS Magazine Spot GPS Messenger Review) and you'll see an editor's comment about the poor documentation... ) If it weren't for the difficulty with the company website, their poor track record of answering their phone and taking a week to 10 days in replying to e-mail inquiries AND their WORTHLESS manual, I would have given my Spot "5 STARS."


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Monday, November 29, 2010
Good for my job
by Gerard from Monte Vista CO USA 

Pros: Very accurate
Cons: Easy to loose because the clip does not clip to a belt very well.
Review: It meets my expectations.
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Wednesday, November 24, 2010
Saves on lots of phone calls and is a constant safety reminder
by Tom from Johns Creek GA USA 

Pros: Easy to use and comforting
Review: I use SPOT when I'm hunting and I often hunt alone 90 miles from home. SPOT keeps my wife informed that I have come out of the woods safe and sound, without a phone call. If I were to ever have to use the help message, we have devised a plan of action and contacts. My wife feels more relaxed and I feel like I might have some help, should I get into trouble.
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Wednesday, November 10, 2010
i am a dummy
by robert from bass harbor ME USA 

Pros: great idea
Cons: how to activate
Review: I bought this for my son. I am not sure it is programmed as it should be.  Need to know the ins and outs.  What message brings the coast guard ASAP.  What are the mode choices. It should not be too difficult to write up a spot for dummies.  It is said that it will track....
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Thursday, November 04, 2010
I would buy this product again"
by Daniel from La Jara, CO. USA 

Review: I would like to say your product is exceptional. My co-worker had ordered 3 and then I ordered another 3 as well. It determines exactly where your at and it something that fits our needs in our organization.
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Monday, August 23, 2010
SPOT
by Steven from Concord NH USA 

Review: I purchased the product so that I can be tracked when I go on long distance motorcycle rides. The product works perfectly and allows people to track me on their pc through a web site.
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Monday, August 16, 2010
fantastic
by MICHAEL from bridgeport, wv 

Review: I went from West Virginia to Iceland. The SPOT allowed my friends and family to track me all the way up to the artic circle.  An amazing device.
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Tuesday, August 03, 2010
Good Product
by John from Phoenix AZ USA 

Pros: Works as described
Cons: Needs flexiblity on the updates cycles.
Review: Good product, does what I thought it would. If I could improve it I would prefer the choice for a more frequent transmission/updates than every 10 minutes. For aviation use, 10 minutes is 15 miles or more. I would ask for more functionality on the findmespot page. Archiving old trips, easy date sorting, and altitude display or even better 3D! As is, still a good product and the family really likes the check in messages!
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Saturday, July 31, 2010
the tracking function is too complicated
by Roger from Farmington NM USA 

Pros: handy size and basic functions of sending message easy to do
Cons: tracking feature to complicated
Review: The SPOT website is not intuitive for setup. I especially found initializing the tracking feature annoying. The page needs to be more accessible by your contacts. They are not always a the same computer that they saved the link to your shared page. The link is necessary to view your track.
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Tuesday, July 20, 2010
My body would be recovered....
by Richard from Moultonborough NH USA 

Pros: It works! My wife tracked my progress. My brother even computed my ground speed.
Cons: PITA to get up and running with poorly explained setup.
Review: Great product! Hard to use setup and unexplained procedures to wade through...geeks need real people to make the setup user friendly. Flew a J-3 from Denver to Maine to Lock Haven to NH...will be flying back to Denver soon. Comfort to know my body would be found if I crashed in the ocean of trees in NY and PA. Family can see where I am...know when I got to destination. And it is portable...can use in the car or boat or spacecraft.
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Friday, July 02, 2010
Shady Practices
by Taildragger from Kenai Alaska 

Pros: Orange
Cons: Interruptions in satellite coverage. Tracking will skip large blocks.
Review: Adding to the cacophony about SPOT's not reimbursing customer's for "Purchase Rebates", I would like to alert potential customers to another foible. Having purchased the device, customers are required to "activate" the service. Along with pages of the usual boilerplate legalese, there is a committment to automatically renew the service upon the anniversary of purchase. This is not an uncommon practice among organizations providing services. What is unusual is SPOT prematurely charges your credit card. Combined with not alerting you to the "renewal" charge, they threaten legal action to gain collection. Including threat of credit rating repercussions. Not a very customer friendly experience! I can't think of anybody who would like getting beat out of their rebate and then a year later get a bill for a service you thought was cancelled.
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Thursday, June 10, 2010
Solo Trekker Security
by Gladesman from Homestead, FL 

Pros: Compact, easy-to-use, peace of mind for travelers, especially solo trekkers.
Cons: Alkaline batteries won't work so ensure you have spare AAA lithium batteries.
Review: I used my SPOT recently on a 129-mile 10-day solo canoe excursion in the Everglades and was able to track my trip plus send "I'm OK" messages to family and friends, and they were able to see my exact location on a Google map. It could be your life saver if you have a serious medical emergency far away from any other type of communication means. DeLorme has come out with a GPS that synchs with a SPOT messenger, which allows you to send text messages when you're out of cell phone range. Although the unit costs $550 it's still cheaper than a satellite phone.
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Saturday, May 08, 2010
CHEAP INSURANCE
by Elk Hunter from Tucson, AZ 

Pros: Small, easy to carry.
Review: Have used my Spot for over a year. Always use it to check in with my family when hunting or off-roading in areas without cell coverage. Have never had an issue with coverage. Have used in Arizona and Alaska.
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Friday, May 07, 2010
It does what is is designed to do.
by Flash from Pleasant View, Utah 

Pros: It works.
Cons: A satellite lockin indicator would be nice
Review: Bill, from Boston's review deserves an answer. My sons and I have been using our Spots for a year now and have been very happy with them. We snowmobile in the winter with them and know that we can ask for help should we need it. I have 5 acres in Central Utah that I spend a good deal of time at during the summer months. There is no cellphone coverage at my "Ranch", so I depend on being able to let my wife know that I've arrived safely by sending her a Spot message. As for charging your account without asking, Netflix takes $5 and my IP takes $35 a month out of my account, without asking, because I agreed to it when I signed up for their services. If you aren't happy with their business model, you should consider taking your business elsewhere!
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Thursday, April 29, 2010
SPOT doesn't work
by Bill from Boston, MA 

Pros: Small, light weight
Cons: Doesn't work in most situations
Review: This thing just flat out doesn't work. The only way I got it to transmit to the satelite was if I was on a mountain top. If you're in a valley or live in the east with trees, there's no chance. The icing on the cake was when I found out that the company had charged my credit card for a second year of 'service' without my asking. I tried to get away on the cheap with SPOT instead of buying a PLB. You get what you pay for.
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Previous Customer Questions For SPOT Satellite Personal Tracker - Generation 2:
Ask Your Own Question
On Monday, September 02, 2013 a customer asked:
Q:
I see the unit costs 99 dollars, does that include 1 year service or do I have to pay an additional 99 dollars to use it?
A: The purchase price is for the hardware only.  The service must be purchased after receiving the hardware and is not included.

On Tuesday, October 30, 2012 a customer asked:
Q:
I would like to use the spot tracker in a balloon that will get to 120,000 feet. We will launch near reno nevada. We will keep it warm, but will the high altitude prevent it from being received and/or reduce its accuracy?
A: That sounds like a quite an adventure!  The SPOT device, however, will not be able to keep up with you.  The operating altitude for the SPOT Satellite Personal Tracker - Generation 2 is -300 feet to +21,000 feet and it can withstand temperatures as low as -40F.

On Saturday, September 29, 2012 a customer asked:
Q:
is spot waterproof?
A: The SPOT Satellite Personal Tracker - Generation 2 is waterproof up to 1 meter for up to 30 minutes.

On Monday, December 12, 2011 a customer asked:
Q:
Does the NC Coast Guard recognize this unit? Someone told me that this product was not recognized by them and if we used it offshore in NC where there is no cell phone reception it would not do us any good. Thanks!
A:

The short answer is that the NC Coast Guard would absolutely become involved in a rescue situation triggered by SPOT under their jurisdiction. 

The longer answer is that if you ever needed to issue a distress (911) signal, that would be transmitted to an organization called the GEOS Alliance.  GEOS provides the 24/7/365 Emergency Response capability i.e. if you're ever in a situation that threatens your life or safety and you have to press the "911" button, one of their Duty Officers at the GEOS Emergency Response Center in Houston, Texas will be dealing with your LOCAL emergency, liaising with local Police, Coastguard or any other relevant authority as well as coordinating any additional private Search & Rescue resources that may be required to rescue you or save your life.

On Saturday, May 21, 2011 a customer asked:
Q:
Good day Can spot be connected to an exturnal battery for long life
A: There is not an option to connect SPOT to an external battery, however a fresh set of batteries will last plenty of time for almost all situations.  The batteries have a standby battery life of over 90 days, will last almost three full days sending out an SOS/Help signal, or provide 4.3 days of progress tracking.  You can carry an extra set of batteries (3 Energizer AAA Lithium 8x) at a backup too.

On Sunday, November 07, 2010 a customer asked:
Q:
I lost my spot finder while on a trail ride, if I buy a new unit can I transfer my account from the lost unit to the new unit
A: Yes, the service can be transfered from one serial number to another serial number.

On Friday, February 26, 2010 a customer asked:
Q:
Does the spot tracker transmit its location while on at all times, and location can be tracked on google maps? Or can you only spot track by pushing a botton? If the unit does transmit while turned on, how long will the battery last?
A: The SPOTcasting feature must be manually activated and doing so will transmit your location every 10 minutes. With this feature activated, the battery will last approximately 4.3 days.

On Monday, December 14, 2009 a customer asked:
Q:
How does Spot contact emergency services (911)? How do you program you contacts, help, and ok buttons?
A:

If the emergency feature is activated, the GEOS Alliance is notified who then relay all information regarding your location to local emergency services and search & rescue. The buttons on the unit are not programmed, but all pre-set messages and information are entered into SPOT's website through your account with them.

On Friday, December 04, 2009 a customer asked:
Q:
Does my ground crew have to watch my track in real time on google while I am flying a trip or can they pull it up later if they need to and would they see the whole route?
A: The ground track can be pulled up at a later date.  Yes, they will see the whole route.

On Monday, November 30, 2009 a customer asked:
Q:
I heard that with purchase and subscription to SPOT you also get insurance that covers the cost of search and rescue in the event of an emergency. Is that true?
A: That is correct. SPOT offers a GEOS Member Rescue Benefit to cover up to $50,000 per occurence over a 2 year period. If you select this option when activating your device the cost is $7.95 per year.

On Thursday, November 12, 2009 a customer asked:
Q:
does the Spot come with a car power 12v cable or is available for the Spot?
A:

The SPOT does not have a 12 volt adapter available.

On Monday, October 19, 2009 a customer asked:
Q:
If in the UK and I press the emergency button will it alert the UK emergency services?
A: When you press the emergency button the GEOS Alliance is first notified and then they will contact any and all available emergency services closest to your location.

On Friday, June 12, 2009 a customer asked:
Q:
If I am understanding the information that I have read....the area that I am in if I have SPOT on me can be a remote area and does not need to relay on cell phone coverage. Also, when using the check in feature cell phone coverage is not needed since the checkin can be sent to an email address. Are both correct to my understanding?
A: Yes, you are correct.  The SPOT does not need or use the cell phone network for communication.  The SPOT device only communicates only with their own satellite network.  As long as you have a clear view of the sky, the SPOT device should be able to send messages (i.e. check-in).  The basic process is that the SPOT device sends a message to their satellite, the satellite relays that message to the SPOT computer network, the SPOT network then sends any text message and/or email communication that you have pre-configured.

On Wednesday, May 20, 2009 a customer asked:
Q:
Will this product work in Central and North Afghanistan?
A:

SPOT does have coverage in Afghanistan. You can view the most current coverage map here.

On Thursday, April 16, 2009 a customer asked:
Q:
How many characters can be programmed into the pre-set messages?
A: The pre-set messages are limited to 115 characters.

On Friday, April 03, 2009 a customer asked:
Q:
What is the service cost
A: $99 annual fee for unlimited basic service (North American Alert 9-1-1, Ask for Help, and Check-In) .
$50 additional annual fee for SPOTcasting real-time tracking service. 

On Friday, April 03, 2009 a customer asked:
Q:
Can you recive a text message from spot
A: Yes, you will be able to submit cell numbers and email addresses to receive the preset messages from the SPOT device.

On Sunday, January 11, 2009 a customer asked:
Q:
Ifish 20 to 50 miles off the jersy coast will the system alert the coast guard
A: When the 911 feature is activated, the GEOS Alliance response team will contact all necessary authorities close to your location.

On Monday, December 08, 2008 a customer asked:
Q:
Does the Spot unit work in Sichuan Province of China even though it is part of the Himalayan Mountain Range? I usually have no problem with getting GPS signals where I hike.
A: From viewing the coverage map, it appears that there is excellent coverage for Sichuan.

On Friday, November 07, 2008 a customer asked:
Q:
Im a hunter.Would the spot unit work under heavy tree coverage or does it need to be a clear shot.Usally where I hunt it`s heavly wooded.Thank you for your time.
A: Like most GPS units, the SPOT tracker will work best when it has a clear line-of-sight to the sky. It will constantly attempt to send your message if it does not go through right away however.

On Wednesday, October 22, 2008 a customer asked:
Q:
Does the spot have the capability to recive a text message or e-mail?
A: No, this device will send pre-set messages via text/email, however it does not have any receiving capabilities.

On Tuesday, September 16, 2008 a customer asked:
Q:
Why is the Spot so much less than the ACR in cost?
A:

They are really different technologies with completely different business models.  The SPOT uses a private satellite network and has a yearly subscription cost with features not found on any of the PLBs (such as tracking and check-in).  The ACR PLBs use the 406 MHz public COSPAS-SARSAT satellite system and does not have any ability to do real-time tracking.  It does not have any monthly or yearly subscription cost after the hardware has been purchased.

On Monday, September 15, 2008 a customer asked:
Q:
Are there any time periods less than a full year for the subscription service. I occasionally hunt alone and would like to "turn on " the service for 3-6 months at a time.
A:

At this time SPOT only offers an annual service option.

On Tuesday, September 09, 2008 a customer asked:
Q:
? What is the cost of service per year ? Joe Kay
A:

The service fees are as follows:

$99 annual fee for unlimited basic service (North American Alert 9-1-1, Ask for Help, and Check-In) .
$50 additional annual fee for SPOTcasting real-time tracking service. 

On Tuesday, July 01, 2008 a customer asked:
Q:
Can (or could) the SPOT display the lat/lon location information for use in determining one's exact location?
A: The SPOT unit does not have any display screen, however the lat/lon position can be sent to an email address and/or a cell phone in a text message.

On Monday, May 26, 2008 a customer asked:
Q:
How does a person know the unit is operatonal and has sent a message for help etc.? I've read concerns that suggest there should be some positive indication that it is accessing satellites (like a GPS typically does) and that a request for help has been sent. thanks.
A: Any time the SPOT unit is transmitting to satellites, the appropriate service LED will stay solid for 5 seconds letting you know that it is making a connection. The SPOT transmissions are over 95% successful and many services repeatedly transmit the message in 5 or 10 minute intervals.

On Saturday, May 17, 2008 a customer asked:
Q:
I often fish 50 to 75 miles off the Texas coast. Will I be able to use Spot for rescue if needed.
A: Yes, absolutely.  The coverage map shows strong coverage in that area so you should have no trouble using all of the features of SPOT on your trips.

On Wednesday, May 14, 2008 a customer asked:
Q:
Do you offer the GEOS search and rescue benefit? I believe it costs $7.95 per yr.
A: Yes, the GEOS Search and Rescue insurance is available for $7.95 per year if you select it when you first sign up for your services.

On Sunday, May 04, 2008 a customer asked:
Q:
Any problems or restrictions for carrying Spot on airlines? Any problem using it to report a 911 incident such as a car accident with injuries in a remote area involving persons other than the spot owner? In other words coming upon the scene, etc. acknowledging that it will scare your contacts who would not know it does not involve you, etc.
A:

We are not aware of any FAA or FCC regulation that prohibits the use of SPOT on an airline.  In fact, many private and commercial pilots (myself included) use SPOT every time that we fly.  With that said, many airlines prohibit the use of any device that receives or sends a satellite signal.  You would need to check with your airline to be sure.

As far as using the SPOT to report emergencies that do not involve you directly, there is no issue at all.  The SPOT is intended to be used in any emergency situation where emergency workers need to be summoned.  

On Sunday, April 06, 2008 a customer asked:
Q:
What is the life expectancy of the unit?
A: When this unit is powered on the battery life is projected to be 1 year.

On Wednesday, March 19, 2008 a customer asked:
Q:
Many of the con responses indicate SPOT won't track in overcast weather. Why?
A: This unit may experience difficulty tracking in overcast weather due to not being able to "see" the sky (as with any other GPS device). This is counterbalanced by the feature that the SPOT device provides of constantly sending out the tracking messages once activated to ensure that at least 1 request out of every 20 minutes is successfully delivered in high coverage areas.

On Friday, March 14, 2008 a customer asked:
Q:
Does it work in Iraq and Afganistain
A:

The SPOT does have coverage in both Iraq and Afghanistan. You can view a picture of the most current coverage area here.

On Monday, March 10, 2008 a customer asked:
Q:
Is the SPOT signal degraded any while in deep forest?
A: As with any GPS, you need a clear view of the sky in order for it to lock on to the satellites.  If you are in a heavily forested area you may have difficulties getting satellite coverage.  Generally speaking, if you can see the sky then SPOT can see the sky.

On Tuesday, February 26, 2008 a customer asked:
Q:
If I were to purchase 3 Spot Tracker units, to keep track of my children at the same time, would the Annual and spot casting fees be per unit or per account? Can I track the units via a mobile GPS tracking device, or cellphone with gps or are you only able to track via your internet site? Is the Spot Tracker programable to allow a fence or area in which if the unit moves from that area it will notify me via cell phone?
A: The annual subscription services are per SPOT unit. When the SPOTcasting feature is activated, the location is available through email and through a specific Google Maps address. This feature does need to be activated on the unit every 24 hours. There is no way to have the unit automatically send alerts when a certain area is left.

On Thursday, February 21, 2008 a customer asked:
Q:
Can SPOT be used outside the U.S.A? Such as China?
A: Yes it can. The current coverage map shows that China has a very strong coverage (99% or greater chance of sending a message). To sign up for a SPOT subscription, however, a US or Canadian issued credit card is required.

On Wednesday, January 30, 2008 a customer asked:
Q:
What kind of information is sent to your contact list in the check-in emails ?
A: Here is an actual email that was sent today when I was in the run-up area at Scottsdale (SDL) airport:

Just checking in.  All is well from this location.  <= this is your custom message
Unit Number: XXXXXXX
Latitude: 33.6153
Longitude: -111.9205
Time in GMT the message was sent: 01/31/2008 18:58:33
http://maps.google.com/maps?f=q&hl=en&geocode=&q=33.6153,-111.9205&ie=UTF8&z=12&om=1

On Friday, January 11, 2008 a customer asked:
Q:
I see the weight , but not the dimensions. How big is the SPOT unit?
A: Size: 4.38 X 2.75 X 1.5” (111 mm x 69 mm x 44 mm)
Approximate Weight: 7.37 ounces (209 grams)

On Monday, December 31, 2007 a customer asked:
Q:
How do you send text messages? I don't see a key pad or screen.
A: The text messages are preset through your account on the SPOT website. They are sent via the "help" and "ok" buttons on the interface.

On Wednesday, December 26, 2007 a customer asked:
Q:
has SPOT been used by hikers (for ex. AT, PCT) or other outside activities
A: Yes, SPOT is intended for use by any person doing outdoor activities (hiking, camping, hunting, flying, off-road vehicles, skiing, water rafting, etc.).

On Sunday, December 09, 2007 a customer asked:
Q:
So far looks like a winner. But how does the Spot's function parallel that of the newer 406 mhz ELTs? Does the Spot transmit on the 406 frequency, or does it function independently of the 406 mhz (ELT) network?
A: This is completely independent of the 406 mHz system. The SPOT uses satellite transmissions for both GPS positioning and the sending of alerts / messages. Its' infrastructure is based on the satellite phone network system.

On Friday, December 07, 2007 a customer asked:
Q:
Any plans to provide SPOT with a remote antennae and alternate power source such as a cigarette lighter?
A: At this time there are no plans for an external antenna or power source. But, we have made those exact suggestions to the manufacturer.

On Monday, October 29, 2007 a customer asked:
Q:
how do I suscribe to the yearly basic service and the 50$ annual fee for Spot Real time tracking?
A: Once you receive the device, you will get instructions for registering that device (and its serial number) directly with SPOT.

On Wednesday, October 24, 2007 a customer asked:
Q:
Is there any ELT or similar beacon to assist ground or CAP Direction Finding (SAR) units directly? How will SAR access the correct googleMap tracking info?
A: Search and rescue does not actually use the GoogleEarth tracking for the 911 function. Once the emergency rescue feature is activated, your location is transmitted to GEOS Alliance Operators who will immediately notify SAR, local 911 operators, or Coast Guard, and your location will repeat transmission every 5 minutes until cancelled.

On Saturday, October 20, 2007 a customer asked:
Q:
Are the check messages configured on the SPOT website? Including identification of each unit? Using the fleet of planes example, how would a check message from Cessna N123 appear to an e-mail or text recipient?
A: Every unit has a completely customizable message for each function (Ask for Help and Check In). You can specify exactly what the message should read (i.e "Cessna N123 checking in") as well as how should receive the message (different email account and SMS Text Messages).

On Monday, September 17, 2007 a customer asked:
Q:
Is there a monthly fee for the tracker? If so how much is it?
A: The SPOT Tracker does not have monthly fees. There is a $99 annual fee for unlimited basic service (North American Alert 9-1-1, Ask for Help, and Check-In), and an optional $50 annual fee for SPOTcasting real-time tracking service.


 

 

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