Horrible customer service
- By Ron Wise from Napoleon Oh. on Friday, January 09, 2015
- Pros: price
- Cons: service
- Review: Horrible customer service from FARO!!! Have been trying for a week to contact them. Left messages, emailed, and called FARO. When you call and press for customer service, you get a message that your input was not accepted, tried again and selected warranty and got the same message. Fine when it works but if you have a problem looks like you end up with a 389 dollar paper weight. Next time I will spend the extra money and get a headset from a company that takes care of their customers.
- Was this review helpful to you? Yes No 36 Other people found this review helpful.
12 Faro G2 ANR Headsets Purchased - Junk
- By A Customer from Texas on Wednesday, September 11, 2024
- Pros: None
- Cons: Communications are weak and unclear. Poor quality headset.
- Review: After reading several reviews, I decided to purchase 12 headsets for our students. However, I received numerous complaints from instructors that students were missing radio calls and having difficulty communicating with their instructors. Despite efforts to adjust the volume controls, the headsets were weak, and students were still unable to hear ATC clearly. This led to students struggling with communication procedures and failing lessons. The flight school switched the students to David Clark headsets, and they immediately experienced clear communication with ATC, enabling them to effectively perform their tasks. The overall poor quality of the headsets poses safety risks and hinders student progress, ultimately requiring additional training funds for those in initial flight training. Save your time and money—invest in a quality headset. With these, you risk missing crucial radio calls.
- Was this review helpful to you? Yes No 2 Other people found this review helpful.
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