Open Box Specials
A20 Aviation Headset
A20 Aviation Headset Frequently Asked Questions
At MyPilotStore we take
thousands of calls, emails, and online chats with pilots
around the world that have questions about the Bose A20
Aviation Headset. Our FAQ certainly doesn't
address everything, but we'll bet it answers a couple of
the questions you have right now.
Bluetooth or no-Bluetooth?
The Bluetooth option on the Bose
A20 allows you to connect your A20 Headset to a cell
phone for making or receiving phone calls (while on the
ground or in an area served by cellular service). New in
July 2015, the Bluetooth also allows you to
stream music or audio from an MP3 player.
the Bluetooth model and the non-Bluetooth model also allow
you to plug in your smartphone or MP3 player to via the
3.5mm headset jack and the cable is included.
So, the choice is up to you. If you want to be able to
use your cell phone or listen to audio via wireless Bluetooth, get the
A20 Bluetooth version. If you are okay with connecting
your phone via the 3.5mm headset adapter, go with the
Bose A20 non-Bluetooth version.
Buy Bose A20 with Bluetooth or
Buy Bose A20 WITHOUT Bluetooth
Can I listen to
music with my Bose A20?
Yes, all Bose A20
headsets allow you to connect to your smartphone or MP3
player via a 3.5mm patch cable (included) or via
Bluetooth on the Bluetooth model (new in July 2015!). It can also
connect to other devices such as a GPS or traffic
warning system. An Audio Priority switch on the A20
allows you to control if/when external audio will cutout
during an ATC transmission. The A20 headset
also has other Bluetooth profiles, including hands-free
calling and multi-point, which allows you to connect to
more than one wireless device simultaneously.
Are there any special deals on
the Bose A20?
We are currently offering a
headset trade-in program that allows you to trade in
your current, working, headset towards the purchase of
the Bose A20. We also offer quantity pricing if
you are purchasing more than 4 units at a time.
Contact us for details. We'll pay for the shipping
and insurance on your new Bose A20 and we don't collect
Sales Tax unless your order is shipped to Arizona.
What type of plugs do
I need? For most of you, you'll want the Bose A20 (with or without Bluetooth) with the standard
dual plugs found on almost all fixed wing civilian
airplanes. These will work on everything from a Cessna
150 to a Boeing 777 and everything in between. The
Fixed Wing Portable option is the best choice for people
who rent airplanes. If you are flying helicopters, get the
Helicopter Portable model with the standard single
What is the panel powered option?
powered option means the headset has a 6-pin plug
called Redel or LEMO instead of the standard dual plugs
that you often see. Some people just refer to it as a
"Bose style jack". The panel powered option uses the
aircraft electrical system to power the Active Noise
Reduction technology in the headset instead of getting
power from AA batteries. If you are a renter, the
panel power option is probably not the best choice
for you since many of the planes that you rent will not have a
Redel style jack to plug into. Of course you could
always get a
Bose A20 Panel Power to Fixed Wing Adapter and have
both bases covered.
I own an airplane. Can I
install a panel power jack?
Sure! Many newer aircraft
are made with options for plugging in either a panel
powered headset or a headset with dual plugs. For
example, Cirrus SR20 and SR22's have both options. If
you own an aircraft without a Redel jack, you can get
panel power install connector kit and have your
local avionics shop install it in your aircraft.
Can I change the plug type later?
Yes, the Bose A20
is a modular system that allows you to replace the
entire cable assembly with a different type (i.e. go from
military to civilian or from Airbus to standard dual
plus). Or, we have adapters that convert from / to
almost any combination you might need.
I fly for
an Airline in the USA. Does this comply with FAA and
company requirements?Yes, the Bose A20 meets or
exceeds all FAA requirements and is approved by all US
Airlines. A Technical Standard Order (TSO) is a
minimum performance standard for specified materials,
parts and appliances used on civil aircraft. When a
company is authorized to manufacture a material, part or
appliances to a TSO standard, this is referred to as TSO
authorization. When a company receives a TSO
authorization, it is assured that the product meets
these minimums in both design and production. Bose
Corporation meets all and exceeds many TSO requirements.
How long is the battery life?
Bose A20 uses two AA batteries. Battery life varies
based on how much, if any, you are using the Bluetooth
feature, but you should reasonably expect 45 hours with
a new set of alkaline AA batteries. There is a battery
indicator that shows you when the batteries are getting
low (warnings at 8 hours remaining and 2 hours
What happens if the batteries run
out?If you let the AA batteries full deplete, the
Bose A20 will still continue to function as a normal
passive noise attenuation headset. You will not get the
benefit of active noise cancellation or Bluetooth, but
you will still be able to transmit and receive normally
Does the A20 headset
automatically shut off after use?
Yes, the aircraft powered version
of the A20 headset has both auto-on and auto-off
capability, so when the avionics have been turned on,
the headset will turn on automatically once aircraft
power is detected. Battery-powered versions of the
headset have auto-off, but require that you press the
power button to turn on the headset.
microphone boom be worn on either left or right?
Yes, with the Bose A20 you decide
if you want the microphone boom on your left or right
Can I wear eyeglasses with
Yes. The earcups' supple
leather-covered foam cushions are designed to provide an
effective acoustic seal even over glasses. You should be
able to wear your glasses comfortably without
significantly diminishing the headset's noise reduction
benefits. There is no need to calibrate or recalibrate
the headset to maintain optimal performance. The headset
Do I need to buy anything else with the
A20?Nope. The A20 really includes everything that
you will need right out of the box. A carrying case,
batteries, auxilary cable for connecting to your
smartphone, ear seals, microphone muff, they're all
What is the warranty on the Bose A20?
The Bose A20 is covered by a 5 year Bose manufacturer
What if I don't like the Bose
It's a lot of money to spend and
we want you to be happy with your headset. Take it
up for a few flights. If it's not everything that
you hoped it would be, return it in the original
condition within 60 days for a refund. No risk!
Do you have any quantity discounts on the Bose
A20?We offer quantity discounts if you are buying 5+
units at one time.
Email or call 480-556-0500 for
Do accept trade-in on older headsets towards the
Bose A20?Yes! We will accept your used, good
condition, headset as a trade-in towards the Bose A20.
This includes the previous generation Bose X (10) which
was also known as AHX-02, AHX-03, AHX-04, AHX-05,
AHX-06, AHX-07, AHX-08 as well as headsets from other
manufacturers such as Lightspeed, David Clark,
Sennheiser, and others. See our
headset trade-in program page for more details.
Do you accept purchase orders?
happy to accept all US government, school, military
purchase orders on Net terms. Purchase orders are also
accepted from US corporations upon approved credit.
Email or call 480-556-0500 for
Call us toll-free at 1-877-314-7575, email
email@example.com or look for the 'Questions?
Chat with us!" button in the lower right corner during
business hours. A well trained, non-commissioned,
crew member will be happy to assist you promptly.
A20 Aviation Headset