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Privacy and Security at MyPilotStore.com
MyPilotStore.com is strongly committed to preserving the privacy and ensuring the security of its customers. This privacy statement lets you know about our policies for the collection and use of information about you and your transactions with us.
This is the web site of MyPlane, Inc. dba MyPilotStore.com.
Our postal address is
In summary, we respect your privacy and keep your personal information secure. We do not share your private information with any outside organization except to facilitate the processing and delivery of an order that you placed with us. Our site's registration form asks you to give us contact information, including your billing address, shipping address, credit card information, and email address. We use the information provided to facilitate the current and any subsequent orders. We employ other companies and individuals to occasionally perform functions on our behalf. Examples include fulfilling orders (drop shipments, magazine subscriptions, Jeppesen chart subscriptions), delivering packages (i.e. UPS, FedEx, and USPS), and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., last four digits of credit card number and billing address).
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, writing to us at the above address, or visiting www.mypilotstore.com/remove.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above or writing to us at the above address. Please provide us with your exact name and address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them and contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mail us at the above address, writing to us at the above address.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, transaction information. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.
With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server that will be indicated by a lock in your web browser. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at firstname.lastname@example.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.
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